Jack Bannon
Design lead for complex enterprise tools. I turn tangled workflows at Southwest Airlines and McKesson into products people can actually use.
Design Sprints: Zero to Prototype
Short workshops with JSX, ADT and Cinemark, each ending in a working prototype.
JSX
Private Aviation
Co-Facilitator + Product Design Lead
2026
We spent two days in Dallas with 12 people from JSX defining who books and where they drop off. Then I designed two rethinks in two weeks: a mobile-web homepage for first-time bookers and a 5-step booking wizard for the native app.
Mobile Web
Show the experience before asking for a search.
Native App
A 5-step wizard, hop-on first, all-in as the upgrade.
ADT
Home Security
Facilitator + Lead UI/UX Designer
2026
ADT’s field reps had long Salesforce lead lists and a chatbot they had to learn to prompt. We mapped a rep’s whole day in a 4-hour remote workshop, then I turned it into a tablet prototype where AI ranks the best leads, plans the route, and handles the CRM updates after each visit.
AI that guides, not a chatbot to prompt
Reps open the app and see their best next moves: ranked leads, a suggested route, and why each lead matters. The AI works inside every screen instead of waiting behind a chat box.
CINEMARK
Entertainment
Product Design Lead
2026
Cinemark’s real competition is the couch, but its app goes quiet once you’ve bought a ticket. I mapped the moviegoing journey, grouped audiences by why they come, and designed concepts that keep the app useful before the movie and long after it.
Your Year in Film
Every ticket adds to a yearly recap of what you watched, your top genres, repeat viewings, and who you went with. Each page can be shared, which turns a year of tickets into a reason to come back.
